ServiceNow Fundamentals Training + 100% Placement Assistance
Master the ServiceNow platform with hands-on administration, configuration, and real-time workflows. Ideal for ITSM/ITIL, support engineers, and aspiring low-code developers.
Why Choose Our ServiceNow Program?
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Live sessions led by Certified ServiceNow experts
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Aligned to CSA (Certified System Administrator) exam
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Hands-on with Incident, Catalog, Scripting, and Workflows
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Resume & mock interview preparation
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100% Placement Support with ITSM recruiters
| Program Component | Details |
|---|---|
| Duration | 8–9 Weeks |
| Mode | Live Online (Weekday or Weekend batches) |
| Tools Covered | ServiceNow Studio, Platform UI, Flow Designer, Glide |
| Real-time Projects | Catalog item dev, Notifications, Access Policies |
| Placement Support | Resume, Mock Interviews, Referrals |
| Certification | ServiceNow CSA prep guidance |
- What is ServiceNow?
- Platform overview
- Navigation, UI, and key terminology
- Application Navigator, Banner & Content Frame
- Forms, Lists, Filters, Breadcrumbs
- UI personalization
- Tables, records, schema map
- Dictionary entries, column types
- Task table, CMDB, User, and Group tables
- Form Layout & Form Designer
- UI Policies, Data Policies
- Client Scripts (Intro)
- Creating filters, views, personalizing columns
- Reports and dashboard introduction
- Users, Groups, Roles
- Scoped roles & delegated development
- Incident, Problem, Change, Knowledge, Catalog
- Record producers, Catalog workflows
- Variables, variable sets, catalog scripting
- Classic workflows
- Flow Designer: Triggers, Actions, Conditions
- Email templates, notification triggers
- ACLs, rule creation, rule evaluation logic
- Import sets, transform maps, coalesce, data sources
- Update Sets, scope, application development lifecycle
- GlideRecord, Script Includes, Business Rules
- Forums, Developer Portal, Docs, Learning Paths
- Mock review sessions, hands-on exercises, CSA readiness
Popular Job Roles
- ServiceNow Admin (CSA)
- ServiceNow Developer
- ITSM Consultant (SN Focus)
Top Recruiters
- TCS
- Tech Mahindra
- HCL
- Cognizant
- Persistent
- Birlasoft & Other ITSM Recruiters